Before Your First Session

• Complete your digital intake forms through my secure, HIPAA-compliant portal before we meet.

• Insurance, availability, and session reminders can all be handled online.

• If you sign up for text or email notifications, you’ll receive an appointment reminder 24 hours before our session.

During Your First Session

• Sessions last 55 minutes.

• I’ll begin by asking how things have gone since we last connected, and how strategies we discussed are working for you.

• The conversation is tailored to you — some sessions may focus on practical strategies, others may focus on listening and reflection.
  

Office Environment

• Located in a quiet Birmingham office suite with a small waiting area.

• Complimentary coffee, tea, and water are available.

• The atmosphere is calm and low-stress to help you feel comfortable and at ease.
  

Telehealth

• Virtual sessions are available through a secure, encrypted platform.

• Helpful for those with limited travel time, mobility, or distance.

Cancellations & Scheduling

• Please provide at least 24 hours’ notice if you need to cancel or reschedule.

• Missed sessions without notice may be charged the full rate.

• Appointment reminders can be sent via text, call, or email 24 hours prior.

In Case of Urgent Needs

• If you are experiencing a medical emergency, please call 911.

• I provide all clients with my phone number and email for urgent concerns between sessions.